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TCGB A Resource Center for License Operators

Traffic Commissioner for GB

The Traffic Commissioners for Great Britain (TCGB) serve as the independent regulators for commercial vehicle operators, overseeing the operations of heavy goods vehicles (HGVs), buses, and coaches. This page provides an in-depth guide and resources for license operators to help them understand their responsibilities, maintain compliance, and ensure smooth operations.

Understanding Operator Licensing

Operators of HGVs and Public Service Vehicles (PSVs) must hold a valid operator’s license issued by the Traffic Commissioners. The licensing system is designed to ensure that operators meet high standards of safety, reliability, and environmental compliance.

Types of Operator Licenses

  1. Standard National License:
    Allows operators to transport goods or passengers within Great Britain on a commercial basis.

  2. Standard International License:
    Permits operators to carry goods or passengers domestically and across international borders.

  3. Restricted License:
    Designed for businesses using HGVs to transport their own goods without offering services to third parties.

How to Apply for an Operator License

To apply for an operator’s license, follow these steps:

  1. Eligibility Check:
    Confirm that you meet the eligibility criteria, including financial standing, professional competence, and good repute.

  2. Complete an Online Application:
    Submit your application via the Vehicle Operator Licensing (VOL) system. You’ll need to provide details about:

    • Your operating center(s)
    • Financial evidence (bank statements or audited accounts)
    • Proof of professional qualifications (e.g., a Transport Manager Certificate of Professional Competence)
    • Environmental considerations at the operating center

  3. Publication of Notice:
    Your application is published in a local newspaper and the official Applications and Decisions bulletin for public scrutiny.

  4. Assessment and Approval:
    The Traffic Commissioner reviews your application, and, if satisfied, grants the license.

Key Responsibilities for License Operators

Operators are responsible for maintaining high standards of operation. Non-compliance can result in suspension or revocation of the license. Below are the primary duties:

Vehicle Safety and Maintenance

  • Regular Inspections:
    Ensure vehicles are inspected at intervals specified in your maintenance schedule.
  • Driver Checks:
    Conduct daily walk-around checks to identify and report defects.
  • Maintenance Records:
    Keep comprehensive records of all repairs, servicing, and inspections.

Driver Management

  • Driver CPC Compliance:
    All drivers must hold a Driver Certificate of Professional Competence.
  • Tachograph and Working Time Regulations:
    Ensure drivers comply with rules governing driving hours and rest breaks.

Operating Centers

  • Suitability:
    Operating centers must have adequate parking, minimal environmental impact, and facilities for vehicle maintenance.
  • Planning Permissions:
    Obtain necessary permissions from local authorities to use the site as an operating center.

Reporting Requirements

  • Inform the Traffic Commissioner of significant changes, such as:
    • Change of operating center
    • Change in company structure
    • Disqualifications or bankruptcies affecting the license holder or transport manager

Enforcement and Compliance Support

The Traffic Commissioners actively monitor compliance through audits, public inquiries, and on-road enforcement. To assist operators, several support mechanisms are in place:

  • Guidance Documents:
    Access the DVSA Guide to Maintaining Roadworthiness for detailed compliance tips.
  • Training Courses:
    Transport Managers and drivers can attend regular training sessions to stay updated on legislative changes.
  • Self-Service Tools:
    Use the VOL system to update your license details and check your compliance history.

Public Inquiries and Hearings

If non-compliance issues arise, operators may be called to a public inquiry. Common reasons for inquiries include:

  • Poor vehicle maintenance
  • Falsification of records (e.g., tachographs)
  • Overloading or unsafe loads
  • Environmental complaints about operating centers

How to Prepare for a Public Inquiry

  1. Review the Issues:
    Understand the specific breaches outlined in the inquiry notice.
  2. Provide Evidence:
    Submit evidence demonstrating corrective actions taken to address the issues.
  3. Representation:
    Consider seeking legal or professional representation to present your case effectively.

Resources for License Operators

Here is a collection of essential resources to help operators manage their licenses effectively:

  • Vehicle Operator Licensing Portal:
    Apply, manage, and renew your license online via the VOL system.
  • Annual Compliance Checklists:
    Use checklists to ensure your operations meet compliance standards throughout the year.
  • Technical Helpdesk:
    Reach out to the DVSA for technical queries related to vehicle maintenance and driver standards.

Contact the Traffic Commissioners

For further assistance or inquiries, contact the Office of the Traffic Commissioner (OTC):

  • Phone: 0300 123 9000
  • Email: enquiries@otc.gov.uk
  • Address: Office of the Traffic Commissioner, Hillcrest House, Leeds

The Traffic Commissioners are committed to promoting safe, reliable, and environmentally sustainable transport across Great Britain. By adhering to these guidelines and utilizing available resources, license operators can ensure compliance and contribute to a robust and fair transport industry.

This detailed guide aims to empower license operators with the knowledge and tools needed for successful operations while meeting the regulatory standards set by the Traffic Commissioners.

Source TCGB on .Gov updated15/12/2024