Guide to Managing Your Vehicle Operator Licence

Effectively managing your Heavy Goods Vehicle (HGV) or Public Service Vehicle (PSV) operator’s licence is crucial for ensuring legal compliance and operational efficiency. Through the online platform, you can:

• Update Licence Details: Modify your operator details, including address changes, contact information, and other pertinent details.
• Manage Your Fleet: Add or remove vehicles from your licence with ease, ensuring your fleet is always up-to-date.
• Change Licence Type or Vehicle Limits: Adjust the type of licence you hold or increase/decrease the number of vehicles your licence covers.
• Surrender or Withdraw a Licence: If you no longer need your licence, you can surrender or withdraw it online.
• Replace Lost Licences: Quickly order a replacement if your licence has been lost or damaged.

Payment and Access

To make changes, you’ll need your debit or credit card and secure login credentials. The system is designed to be user-friendly, ensuring that updates can be made quickly and efficiently.

Contact Information for Assistance

If you encounter any issues or cannot access the online service, the Driver and Vehicle Standards Agency (DVSA) is available to assist. Contact them at:

• Phone: 0300 123 9000
• Email: enquiries@dvsa.gov.uk

For more detailed instructions and access to the service, visit the official GOV.UK page.

Updated 13/08/2024